Temporary Home Cleaning Scheduler
Do you have experience as a scheduler and love to talk to people on the phone? Do you love house cleaning and want the chance to put in place customers you will eventually serve? Our office is near Cal-Expo in Sacramento.
As a scheduler, you are a key team member in upholding our commitment to customer satisfaction and professionalism. Your focus will be to convert prospects into customers, but you will be counted on to maintain an ever-changing schedule, customer relations, and a smooth operation. In addition, If you are willing and capable of joining our Home Service Professionals for in-home cleaning, you will have a path to a permanent position. You will bring customers joy and relief and reward yourself in the process.
Ready to join a company and a team that will support you? Apply today – we’re ready for you!
Prior scheduling experience in a computer system required as well as customer service experience; Sales and prior office or cleaning experience preferred but not required!
This job is right for you if you are friendly, coachable, self-motivated, thrive in fast moving environments, and can manage time effectively.
Our market covers West Sacramento and Sacramento stretching from Antelope in the north down towards Elk Grove in the south!
If you like working with friends, working as a team, and growing in a career, APPLY NOW!
Benefits & Pay
The pay range for this position is $16.50 -$18 ($660-720 per week) and is dependent on your experience. Weekly payday by direct deposit.
As a Customer Service Representative, you will be responsible for:
• Growing and retaining customers – Answer phone calls with a smile and book estimates and cleans for our valued customers. Quickly follow up on leads and ensure no one falls through the cracks. Solve scheduling conflicts and keep the teams busy every day! Do this, and we’ll celebrate milestones as a team and have fun in the process!
• Communicate with customers and leads in a friendly, positive, and professional manner – Our team members love our customers, and you will too. Show them you care about their home; make a connection and you’ll win.
• Promote our culture and team – Embrace our culture of teamwork and let your positive attitude energize the team.
• Customer Satisfaction - Identify and assess customer needs through managing phone, email and other communication channels. Cheerfully resolve customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
This job will be a great fit for you if…
· You feel energized when talking with customers over the phone.
· You can ‘work with anyone’ and get along well with different types of people. You’ll be spending a lot of time as a team working together.
· You can meet customer expectations to deliver an experience that they will recommend to their friends and family.
· You take pride in your attention to detail and a job well done.
· You are comfortable with a computer and technology, especially Microsoft office.
· You have strong interpersonal, oral and written communication skills.
· You are dependable and can multi-task, prioritize, and manage time effectively.
Job Requirements
Minimum requirements to be considered for this position.
• Legally authorized to work in the United States
• Complete a background check
• You are available to work Monday through Friday during the day, 8am to 5pm.
· Drivers license highly preferred but not required
Ready for a fresh start where you can be your best?
If that’s you, APPLY TODAY!
If you meet the requirements for this position, our system will schedule you for an interview immediately.
“You are applying to work for a franchise owner of Molly Maid, not Molly Maid SPV LLC or any of its affiliates. If hired,
the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is
meant to describe the general nature and level of work being performed.”
