Assistant Office Manager

To the Newly Graduated High School. Bilingual (Spanish & English), Candidates Out There: If you are highly energized and fully motivated to assist performing the daily operations of a small business and learn the ins & out of how a corporation functions, then this position is for you. This is not just a job with a paycheck, it is also a learning experience that prepares you for college, should you go, and life in general. We are a small, family orientated unit that wears many hats to act as one, doing whatever it takes to complete our daily, weekly and monthly goals to achieve our annual targets. You must be willing to learn and step out of your comfort zone. You have entered into the real world, so your journey of learning has really just begun. This is a relaxed and easy going environment, but we need your infectious intensity.

Wall flowers need not apply! Posers need not apply. It is a job, so giving our small family/team 8 hours a day is a must - your iPhone and social life can wait for you once you clock out. A job is a responsibility! It is a commitment! Little to no experience is necessary, but some customer service couldn’t hurt. What is necessary is your willing to learn and participate as a member of a team. There are no stupid questions, except for the ones not asked. We do not like micro-managing, so being a responsible adult who hold themselves accountable with copious amounts of integrity is required.  So is being a self-starter with initiative. Oh yeah, so is being a strong communicator with great communication skills and conveying your ideas to the team.

The cool thing about this position is that you will learn something new, every day and that is a promise. Just bring in your positive, can-do-attitude and become a member of our family/team. As Assistant Office Manager, you are considered a key team member by upholding our commitment to customer satisfaction, assisting with employee development and retention and making sure the nut jobs in the office stay on course with their day-to-day objectives. With a key position at Molly Maid, you will bring customers joy and relief with our services, and reward yourself in the process.

Prior customer service, sales or management experience is not necessary. Being on time, is! You are a necessary cog in the machine and the machine won’t run if the cog is missing or broken. Don’t be a broken cog! 

We’ll teach you everything you need to know about what makes our Molly Maid team a unique and leading team in the industry for more than 40 years across the country. Teamwork is essential to being part of the Molly Maid family. Be inspired by your co-workers and bring your own of kind inspiration and diversity to share with the team. As you become integrated in the Molly Maid training program, you’ll delight customers with our simple and proven sales process and exceptional communication and follow through. You won’t just be a leader, you’ll be a brand ambassador too!

Full-time. No nights. No weekends. No holidays. 

 We provide:

•    Proven sales training. Come grow with us!
•    Hot leads that reach out to us for our services
•    Cold Leads where we reach out to them
•   Branded and comfortable clothing 
•   A stable and consistent working schedule after training
•   Advancement opportunities - we promote from within!
•   A fun culture where success is celebrated as a team
•   And a COMPANY CAR during the workday so you don’t have to put miles on yours (gas and insurance included)

If you like working as a team, and growing in a career, APPLY NOW! 

Benefits & Pay

The pay range for this position depends on your experience, leadership, professionalism, communication, decision making and ability to master our sales process and convert consumer leads to sales.

• Starting between $18 & $20 per hour (based on your experience) - This is firm!
• Incentives/Bonuses based on continuous Sales and Revenue growth
• Earn weekly accrued PTO
• Paid holiday days
• Retirement 401K matching contributions, when eligible
• Direct deposit
• Unlimited coaching and mentoring
• Contributing to local community domestic violence prevention

Basic Requirements

Minimum requirements to be considered for this position include:

• Bilingual in English & Spanish is a must
• Proficient basics of Microsoft Office (Outlook, Word, Excel & PowerPoint)
• Effective listener and communicator
• Excellent Leadership abilities
• Able to work Monday through Friday during the day, within a range of 0700 to 1700, Only an 8-hour shift. 

> Training will require your availability to work various shifts for a couple of weeks:

^ 0700 - 1530 (opening);

^ 0730 - 1600 (morning launch);

^ 0830 - 1700 (Closing):

^ A final shift is designated once training is complete.   

• Legally authorized to work in the United States
• Complete a background check 
• Valid Driver’s License and able to drive

Job Responsibilities

As Assistant Office Manager, you will be responsible for:

• Learning the entire business process from A-Z
• Understanding weekly, monthly & annual sales reports
• Provide quality customer service via phone/email/texts
• Procurement of equipment & products
• Performing occasional in-home consumer estimates, quotes and follow-up
• Managing vehicle maintenance
• Performing office tidiness functions
• Partial supervision over our Home Service Professional employees
• Effective communication with sales, operations team & owner
• Excellent writing skills to be used in communicating with the owner, customers and employees

This job will be a great fit for you if

• You feel energized when talking with leads and customers in their home and over the phone
• You enjoy improving professionally, learning about what makes Molly Maid unique, & managing customer expectations
• You enjoy working with our team to deliver an experience for our customers that they will recommend to their friends & family
• You take pride in your attention to detail and a job well done
• You are comfortable with a computer and Microsoft Office
• You like knowing that there’s a process for providing great customer service.
• You enjoy meeting and exceeding incentive goals.
• Enjoy receiving and giving direction
• Are a good communicator
• You want to be a leader!!!

If that’s you, APPLY TODAY!

If you meet the requirements for this position, we will schedule you for an interview immediately